Skills and Proficiencies

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    • Presentations / Public Speaking

    • Problem-Solving

    • Teambuilding

    • Oral & Written Communication 

    • Analytical Thinking

    • Research

    • Policy Analysis

    • Education

    • Editing, QA, and Review

    • Empathy

    • Team leadership

    • Departmental Coordination

    • Coaching

    • Hiring/Firing and Staff Management

    • Budget handling and expense reporting

    • Hiring Committees

    • Staff Planning

    • Mentorship and Mentoring

    • Motivational speaking

    • Process Documentation

    • Project Management

    • Event Management

    • CI/CD flows

    • Agile

    • Waterfall

    • Gantt Charts

    • Budgeting

    • Task Management

    • Quality Assurance

    • Budget Reporting

    • SOW review and consultation

    • Technical Briefs

    • Atlassian: Jira Software, Jira Work Management, Jira Service Management (expertise), Confluence, Trello, Rovo

    • Adobe: Workfront, Experience Manager, Target, Analytics, Photoshop, Acrobat

    • OneTrust: Consent Management (expertise), Privacy/Data Management

    • Salesforce: Marketing Cloud, Experience Cloud, CRM

    • Google: Sites, Docs, Sheets, Slides, Forms, etc.

    • Microsoft: 365 Suite (expertise in Word), Azure DevOps, Power Apps, SharePoint, OneDrive, PowerBI Forms

    • Programming: Visual Studio Code, Rancher, Docker, Git, GitLab, some HTML (including Javascript), some Python, markdown

    • Quality Assurance: TestRail, BugHerd, BrowserStack

    • Website content management: Squarespace, WordPress, InDesign, InVision, Figma

    • File management: Dropbox, Box, SharePoint, Amazon S3, FTP Management

    • Operating Systems: Experienced with Mac & Microsoft OS, some Linux

    • AI / ML / LLMs: Claude, ChatGPT, CoPilot, Gemini, Midjourney, Outlier

    • Google Marketing Platforms: Analytics, Tag Manager, Ads, Search Console, Data Studio, BigQuery

    • Search Engine Optimization: SEMrush, HubSpot, DynoMapper

    • Email campaign management: ActOn, MailChimp, SFMC

    • WCAG Accessibility Testing: WCAG 2.0, WCAG 2.1, WCAG 2.2, Dynomapper, BrowserStack, Lighthouse

    • Social Media Marketing: Facebook, Instagram, Snapchat, Reddit

    • Printed Mail campaigns

    • Website content auditing

    • Interagency Cooperation

    • Data Analysis and Preparation

    • Fundraising

    • Invoicing/Expense Reports

    • Trip Management

    • Event Planning

    • Harassment & Diversity Training

    • Committee Leadership

    • Process Documentation (OmniGraffle, Loom, Confluence, SmartSheets)

    • Central communication software (Slack, Discord, Teams)

    • Presentations (Keynote, Powerpoint, PDF)

    • Video conferencing (Zoom, Teams, WebEx, RingCentral)

    • Paychecks & Timesheets (ADP, PayChex Flex, Workamajig)

    • Password management (1Pass, LastPass, Apple Keychain, Google Password Manager)